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First you will be contacted by one of our sales representatives who will be your contact person. Our representative will tour your home with you, noting the estimated weight of your goods and any unusual requirements. Be prepared for this visit by listing items that require special attention or services you want such as transferring pool tables, pianos, antiques or valuables. We will list all details and include them in the contract. The representative will arrange the pickup, delivery and storage dates.   We encourage you to ask questions.
     
Next, you will meet our packers. Walk them through your home to orient them to the rooms and your belongings that require special care.    Also, point out the goods that are not to be packed. Before the packers leave, the supervisor will give you forms that itemize each carton. You will need to sign them and give them to the driver.

  

On moving [out] day your household goods will be organized and loaded onto the truck. All your belongings will be detailed on the packing forms and damaged or marked areas on the furniture will be noted. 

  

After your goods are completely loaded, you will need to review all paperwork. We use codes to denote types of marks or damage, and the key to these codes will be on the form. Make sure you agree with their assessment because these codes are used to dispute claims you may file upon delivery. A slight chip will not be marked as "broken."

  

On moving day, know your time of delivery and be there promptly. Have a moving checklist handy and designate someone to examine the furniture and check off the goods on the form as the movers come through the door. This effort will assure that you have all your household goods. 

  

If you have an extra person, he or she can begin unpacking boxes the movers will be willing to remove the cartons.   We suggest that you begin by unpacking the larger boxes, such as clothing boxes that will go quickly, and items that belong in kitchen cabinets. It will help to get the larger boxes removed, and it will be very convenient to have your kitchen in operating condition as soon as possible.

 

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Air Conditioner - Some sealed units may need to be bolted down. Consult you owner’s manual.

Bedding/Linens - Items should be placed in linen cartons.

Beds - We will fully dismantle and set up all beds.

Books - Pack books in small, sturdy cartons and tape closed. Books should not be left in drawers or bookshelves.

Bric-A-Brac - Wrap items individually in unprinted newspaper and place in a sturdy carton with the heaviest items at the bottom.

China - Line the bottom of the box with 3 sheets of unprinted newspaper. Wrap each piece individually in unprinted newspaper. Stack heaviest items on the bottom and stack plated vertically. Use 2 sheets of unprinted newspaper between layers. Pack cups and saucers on top.

Clothing - Small clothing should be packed in suitcases or cartons. Optionally,, we will transfer your clothing from your closet to wardrobe containers so your clothing will remain wrinkle-free.

Clocks/Grandfather Clocks - Small clocks should be wrapped and placed in boxes. Chimes, weights, and pendulums on larger clocks should be removed or secured to the base.

Curtains/Draperies - Remove the rods from curtains. Draperies may be placed on hangers in the wardrobe cartons, or folded and placed in cartons.

Food - Perishable food should be discarded. Canned goods should be placed in sturdy cartons weighing not more than 50 pounds.

Furniture Glass Tops - To avoid breakage, these items must be crated for shipping.

 

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